Cisco Expert Certification

CCIE
Collaboration350-80L Lab — The Highest Collaboration Credential

Achieve Cisco's most prestigious collaboration certification. The CCIE Collaboration validates deep expertise in UC infrastructure, SIP architecture, call control, media services, and Webex — the complete enterprise communication stack.

Start Your Learning Path

Expert LevelHighest tier in Cisco collaboration

Full UC StackUCM, CUBE, Webex & Contact Centre

Security DepthTLS, SRTP & certificate management

186 Video Classes85:30 hrs of expert instruction

Master the full collaboration architecture

The CCIE Collaboration is the industry benchmark for collaboration engineers. It covers the entire enterprise UC stack — from SIP protocols and dial plan design to Webex, video infrastructure, and Contact Centre deployment.

SIP, SDP, RTP/SRTP, ICE, TLS, and codec selection

Multi-site dial plans with UCM, CUBE, and Expressway

Edge services: MRA, firewall traversal, and PSTN trunks

CMS, Webex Video Mesh, IM&P, and Contact Centre

Expert Collaboration Skills

The skills that define collaboration experts

Go deep into every layer of the collaboration stack. Design, deploy, and troubleshoot complex enterprise communication systems that Cisco's most demanding customers rely on.

SIP & Media Protocols

Master SIP signaling, SDP negotiation, RTP/SRTP media, and secure TLS transport for enterprise voice.

Complex Dial Plans

Design multi-site dial plans across UCM, Webex Calling, CUBE, and Expressway with full PSTN integration.

Edge & Firewall Traversal

Deploy Expressway MRA, CUBE enterprise, and certificate-based security at the collaboration edge.

Video & Conferencing

Configure Cisco Meeting Server, Webex Video Mesh, transcoding, and full-featured meeting infrastructure.

Contact Centre

Implement Webex Contact Centre routing, agent management, and IVR dial plan integration.

Voicemail & IM&P

Deploy Unity Connection voicemail, IM and Presence, mobility, and recording solutions.

Exam Blueprint

Six domains. Complete collaboration expertise.

Every domain in the CCIE Collaboration lab reflects real-world deployment challenges from SIP trunking through Contact Centre and everything in between.

Explore the curriculum

DOMAIN 0120%

Protocols, Codecs & Endpoints

Master SIP, SDP, RTP, SRTP, ICE/TURN/STUN, TLS, and codec selection for voice and video.

DOMAIN 0225%

Call Control & Dial Plan

Design and implement complex dial plans across UCM, Webex Calling, CUBE, and Expressway.

DOMAIN 0315%

Infrastructure & QoS

Configure collaboration-grade QoS, VLAN segmentation, and network infrastructure.

DOMAIN 0415%

Edge Services & Security

Deploy CUBE, Expressway, and MRA for secure enterprise edge and remote access.

DOMAIN 0515%

Media Resources & Meetings

Configure transcoding, conferencing, Cisco Meeting Server, and Webex meetings integration.

DOMAIN 0610%

Collaboration Applications

Deploy IM&P, Unity Connection voicemail, Webex Contact Centre, and mobility features.

Domain percentages can change. Always review Cisco's official exam page before scheduling.

What You Will Learn

A deep, expert-level curriculum

Expand each domain to explore the protocols, platforms, and scenarios covered at CCIE Collaboration expert level.

SIP signaling: INVITE, ACK, BYE, OPTIONS, and REGISTER
SDP offer/answer negotiation and media capability exchange
ICE, TURN, STUN, and DTMF relay methods
RTP and SRTP media transport and encryption
TLS certificate management and secure signaling
AXL API and Webex APIs for platform integration

Cisco Unified Communications Manager (UCM) call routing
Webex Calling configuration and PSTN gateway integration
CUBE dial peer configuration for SIP trunking
Expressway dial plan for B2B and MRA scenarios
Route groups, route lists, translation patterns, and partitions
Intercluster trunks and Global Dial Plan Replication

DSCP marking and QoS policy for voice and video traffic
Voice VLAN configuration and CDP/LLDP for IP phones
DHCP options for phone provisioning
Traffic shaping and policing for WAN links
Call Admission Control (CAC) mechanisms
Network design for high-availability collaboration

CUBE enterprise edge: SIP normalization and security
Expressway-C and Expressway-E for Mobile and Remote Access
Firewall traversal and NAT traversal architecture
PSTN connectivity and SIP trunk security profiles
Certificate-based authentication for edge services
Dual-homed Expressway and load balancing designs

Media Termination Points (MTP) and transcoders
Cisco Meeting Server (CMS) deployment and dial-in
Webex meetings: hybrid calendar and video mesh
Conference bridges and meet-me conference resources
Video Mesh Node deployment and optimization
BFCP for presentation sharing in video conferences

Instant Messaging and Presence (IM&P) cluster configuration
Cisco Unity Connection voicemail and call handler setup
Single Number Reach (SNR) and mobility configuration
Recording and compliance configuration
Webex Contact Centre routing and agent configuration
Extension Mobility and device profiles

Career Outcomes

The CCIE credential opens senior doors

CCIE Collaboration holders are among the most sought-after technical professionals. This credential qualifies you for senior architect and leadership roles in enterprise communications.

Who should learn?CCNP Collaboration holders and senior UC engineers targeting expert level

Collaboration Architect

Design enterprise-wide collaboration solutions integrating UCM, Webex, CUBE, and Contact Centre.

UC Engineer

Deploy and troubleshoot Unified Communications infrastructure including dial plans and gateways.

Collaboration Security Engineer

Implement TLS, SRTP, certificate management, and secure edge services for collaboration platforms.

Video Infrastructure Engineer

Manage video conferencing systems, Cisco Meeting Server, and Webex hybrid deployments.

Your Roadmap

From protocols to expert lab readiness

Progress through a structured path that builds from protocol fundamentals through complex scenario-based lab practice.

Protocol Foundations

Master SIP, SDP, RTP/SRTP, ICE/TURN/STUN, TLS, and codec negotiation fundamentals.

Call Control Design

Implement dial plans across UCM, Webex Calling, CUBE, and Expressway in multi-site scenarios.

Edge & Media Services

Deploy MRA, firewall traversal, Cisco Meeting Server, Video Mesh, and QoS infrastructure.

Lab Exam Readiness

Practice end-to-end lab scenarios integrating IM&P, Unity Connection, Contact Centre, and mobility.

Exam blueprint based on Cisco's official CCIE Collaboration page.

Ready to achieve CCIE Collaboration?

Talk with a course advisor about the lab exam path, prerequisite recommendations, and how this program prepares you for the 8-hour CCIE lab.

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