Refund Policy

Zetlan Technologies has fabricated this policy to lay out specific details regarding a refund of the admission fee or any training fee paid by an individual in exchange for the provided teaching services.

• Demo classes of each course along with the course contents are provided with free access before enrolment.
• Please check the Demo class and the content before joining or purchasing any course.
• However, with a perspective of improvement, we urge our students to share their reasons / feedback when requesting a refund.

• A refund request will not be accepted if you have attended online classroom training for more than 1 day's session or have accessed / downloaded course material from the learning portal.
• No refund will be provided on discounted courses under any circumstances.
• No refund will be provided for academic institute tie-up courses.
• There is no refund applicable on Certificate Programs. All enrolments and payments made are full and final.
• If the delegate does not turn up on the given schedule, no refund will be provided.
• In the case of an approved refund, tax amounts will not be refunded under any circumstances.

• No refund will be done for Self-Paced courses under any circumstances.
• No refund will be provided and access will be immediately revoked if a course is found to be shared with other users, if the course is purchased with the intention of copying material/content, or if the account is found to be used by multiple users. The account will be permanently blocked.

• No participant can share their login credentials with any other person.
• If you receive any credential-sharing request, report it to our Help & Support team immediately.
• Failure to report known credential sharing will affect both participants involved — no exceptions.
• The participant is entirely responsible for maintaining the confidentiality and security of their account.
• Unauthorised usage of courses and materials is monitored and subject to immediate termination without refund.