Master Dell OpenManage Enterprise — from deployment and device discovery through firmware management, alert handling, deployment templates, and baseline compliance.
Module 01
OM Enterprise Overview
›OME primary features — unified device management dashboard, multi-protocol discovery, centralised firmware update, alert aggregation, and REST API
›Initial configuration wizard — admin password, NTP server, SMTP alert relay, proxy settings, and AD/LDAP user integration
›Web console launch — HTTPS access via FQDN/IP, browser compatibility (Chrome/Firefox/Edge), and initial dashboard orientation
›Upgrading to OME 3.x — downloading upgrade bundle from Dell Support, verifying prerequisites, running the upgrade wizard, and post-upgrade validation checklist
›User roles and access — OME Device Manager, Viewer, and Security roles; AD group-to-OME role mapping for enterprise SSO authentication
Module 03
Troubleshoot OME Deployment and Configuration
›Network settings — reviewing OME virtual appliance NIC configuration (management IP, DNS, default gateway), and reconfiguring via console if web UI is unreachable
›iDRAC connectivity troubleshooting — verifying iDRAC IP reachability from OME, checking iDRAC credentials used for discovery, and network ACL review
›Device onboarding — adding discovered devices to managed inventory, reviewing device health icons, and accessing per-device detail page (hardware summary, logs, alerts)
›Device groups — creating static groups (manual member selection), query-based dynamic groups (by device type, model, tag), and group hierarchy
›Firmware update workflow — importing Dell online catalog (repository) or offline catalog (SUU), running firmware compliance scan, scheduling update jobs (immediate vs maintenance window)
›Alert management — configuring alert policies (email/SNMP trap on Critical/Warning severity), viewing active alert queue, acknowledging alerts, and configuring alert masking
›OME reporting — built-in reports (Devices by Model, Firmware Inventory, Alert Summary), scheduling report email delivery, and exporting to CSV/PDF
Module 06
Configuration and Deployment Templates
›Deployment Templates — creating templates by capturing from a reference server (BIOS, RAID, NIC, iDRAC, OS deployment settings) via the "Create from Device" wizard
›VLAN configuration in templates — assigning tagged/untagged VLANs to NIC ports within a template for bare-metal server provisioning
›Virtual identities — creating identity pools (MAC, IQN, WWPN ranges), assigning virtual identities to template NIC slots for stateless deployment (I/O identity abstraction)
›Applying templates to devices — deploying configuration template to target servers, reviewing pre-check results, and monitoring deploy job completion
›Baseline compliance templates — creating configuration compliance baseline from a reference template, running compliance scan against device group, identifying drift, and remediating non-compliant settings
›Support Assist Enterprise Adapter — enabling OME integration with Support Assist for automated case creation, remote diagnostics, and predictive failure alerts via Dell TechDirect
Technologies You Will Master
OpenManage Enterprise
OME REST API
Device Discovery
Firmware Updates
Alert Policies
Device Groups
Deployment Templates
Baseline Compliance
Virtual Identities
VLAN Config
Support Assist
iDRAC9 / Redfish
OMEVV
OME Reports
Credential Profiles
Dell Catalog
OpenManage Enterprise
OME REST API
Device Discovery
Firmware Updates
Alert Policies
Device Groups
Deployment Templates
Baseline Compliance
Virtual Identities
VLAN Config
Support Assist
iDRAC9 / Redfish
OMEVV
OME Reports
Credential Profiles
Dell Catalog
Full Curriculum
6-Module D-OME-OE-A-24 Programme
Complete OpenManage Enterprise curriculum — from platform overview through deployment, troubleshooting, discovery, management, and deployment template automation.
›OME primary features — single-pane-of-glass for PowerEdge servers, PowerSwitch, and PowerStore; multi-protocol discovery (Redfish, SNMP, WS-Man); REST API automation
›OME REST API — session-based auth (POST /SessionService/Sessions), GET /DeviceService/Devices, POST /JobService/Jobs for automation
›VM sizing requirements — 4 vCPU, 16 GB RAM (32 GB recommended), 300 GB thin-provisioned disk, 1 Gbps management NIC accessible to all iDRAC IPs
›Initial setup wizard — admin password change, NTP server (for accurate event timestamps), SMTP relay for alert emails, and DNS hostname configuration
›AD/LDAP integration — LDAP server config, search base DN, test connection, creating AD-mapped user role mappings in OME application settings
›Upgrade to OME 3.7 — downloading .bin upgrade package from Dell Support, pre-upgrade backup (OME Settings Export), running upgrade, and verifying version post-upgrade
›User management — creating local users with Device Manager/Viewer/Security roles, reviewing audit log for user action history
›Network settings — OME virtual appliance console (console-based network reconfiguration if web UI unreachable), reviewing IP/gateway/DNS via Virtual Appliance Management Interface
›Connectivity issues — ping test from OME to iDRAC, verifying iDRAC firmware version supports Redfish, checking firewall rules for port 443 (HTTPS iDRAC)
›Application settings page — alert setting tuning (event storm throttling), proxy server (URL, port, credentials) for catalog/Support Assist connectivity
›SMTP troubleshooting — test email button in alert settings, reviewing email relay logs, and verifying TLS/SSL settings match mail server configuration
›OME support bundle — collecting application logs (/opt/dell/srvadmin/ on appliance), exporting via OME UI, and submitting to Dell Support
›Discovery Job wizard — entering IP ranges (192.168.1.0/24 syntax), individual IPs, hostname list, or CSV import for large environments
›Protocol and credential mapping — assigning Redfish/HTTPS credential profile for iDRAC9 (default port 443), SNMP v2c profile for switches, WS-Man profile for older iDRAC7/8
›Credential profile creation — username/password for iDRAC, community string for SNMP, and testing credential profile against a sample device before bulk discovery
›Discovery job scheduling — run once vs recurring (daily/weekly), viewing job completion status in Jobs panel, and filtering by success/partial/failed outcome
›Device onboarding — selecting discovered devices to add to managed group, reviewing individual device details (hardware summary, PCIe inventory, NIC ports, RAID config)
›Group management — creating Static Groups (drag-and-drop members), query-based Groups (filter: device type=Server, model contains "R650"), and nested group hierarchy
›Firmware update job — importing online Dell Catalog (requires proxy/internet), running firmware compliance scan (comparing installed vs catalog baseline), and creating update job for non-compliant devices
›Creating deployment template — capture from reference device (select server with correct BIOS/RAID/NIC config), name template, review captured attributes per component
›VLAN configuration in templates — assigning VLAN IDs to NIC team ports (tagged/untagged), configuring multiple VLAN teams for production/management/storage traffic separation
›Virtual identity pools — creating pools of MAC addresses, iSCSI IQNs, and Fibre Channel WWPNs/WWNNs; assigning pool to template for I/O identity virtualisation
›Baseline compliance template — creating compliance template from a hardened reference server, running compliance scan against device group, viewing drift report, and remediating with a single-click remediation job
›Support Assist Enterprise Adapter — enabling OME-Support Assist connection, registering with Dell TechDirect, configuring automatic case creation for critical hardware alerts, and testing phone-home connectivity
Earn the D-OME-OE-A-24 Dell Achievement credential and demonstrate your ability to deploy, configure, and operate Dell OpenManage Enterprise for enterprise infrastructure management.