A core module in the ITIL 4 Managing Professional stream — equipping IT managers and practitioners in digital, DevOps, and Lean/Agile environments with the culture, mindset, and practical techniques to deliver value at maximum velocity without sacrificing resilience.
ITIL 4 Specialist: High-Velocity IT (HVIT) is a core module in the ITIL 4 Managing Professional stream. It explores how digital organisations and digital operating models function in high-velocity environments — where speed, adaptability, and resilience are paramount. HVIT integrates Lean, Agile, DevOps, and ITIL 4 principles to help IT professionals converge business and IT goals and deliver digital products at pace.
The module covers high-velocity culture and mindset, practical investment prioritisation techniques, fast development methods (Infrastructure as Code, CI/CD, Kanban), resilient operations techniques (chaos engineering, SRE, AIOps), and co-creation techniques (DevSecOps, peer review). ITIL 4 Foundation is the mandatory prerequisite.
Understand high-velocity IT culture — safety culture, Lean culture, Toyota Kata, OODA Loop, Cynefin framework, and working in complex adaptive systems
Apply investment prioritisation techniques — cost of delay, MVP, A/B testing, Buy/Hold/Sell, product ownership, and portfolio management
Use fast development techniques — Infrastructure as Code, loosely coupled architecture, CI/CD, continuous testing, Kanban, and retrospectives
Build resilient operations — technical debt management, chaos engineering, AIOps, ChatOps, site reliability engineering (SRE), and version control
Implement co-creation techniques — DevSecOps, DevOps audit defense toolkit, peer review, and HVIT-aligned service experience practices
Map the ITIL Service Value Chain to DevOps and digital product lifecycles — interacting value chains and high-velocity value stream design
IT managers and practitioners working in digital, highly automated, or DevOps environments who deliver digital products and services at speed
Teams and individuals transitioning to Lean, Agile, or DevOps ways of working who want to frame these within an ITIL 4 service management context
ITIL 4 Managing Professional candidates who need HVIT to complete the full Managing Professional designation (with CDS, DSV, and DPI)
ITIL v3 certified professionals working in high-velocity or digitally transforming IT organisations who want to validate their modern practices
Zetlan Technologies delivers HVIT training covering high-velocity culture, DevOps/Agile techniques, CI/CD, SRE, AIOps, chaos engineering, DevSecOps, and all 10 syllabus modules with expert live instruction and exam preparation.
Click any module to explore all topics covered in the ITIL 4 Specialist: HVIT syllabus.
Master the culture, mindset, and techniques that power high-velocity digital organisations. Build speed and resilience together with Zetlan Technologies.