ITIL Managing Professional - ITIL Specialist: High-velocity IT

The ITIL 4 Specialist: High-velocity IT module is for IT managers and practitioners who work in digital or highly automated environments, or who deliver digital products and services. This includes anyone involved in digital transformation and anyone transitioning to Lean, Agile, or DevOps ways of working.

The course will help you to:

• Converge business and IT goals
• Recognize and manage complex adaptive systems
• Bridge the development and operations gap
• Improve performance with Lean, Agile, and DevOps
• Increase the speed and quality of services
• Invest in digital tools and techniques to create value.

Examination Format

• 40 questions
• Multiple choice
• 28 out of 40 marks required to pass (70%)
• 90 minutes
• Closed book.