ITIL Specialist: Acquiring & Managing Cloud Services

The ITIL Specialist: Acquiring & Managing Cloud Services module is for anyone requiring vendor-neutral, user-centric guidance on developing a practical understanding of how cloud procurement and technology can integrate with and support broader business strategy and functions.

The course will help you to:

• Analyze available solutions and potential benefits using a vendor-neutral approach
• Effectively Identify, select and deliver optimized cloud services
• Facilitate value co-creation through successful cloud services procurement and integration whilst applying the ITIL 4 framework.
• Adopt a customer-focused end-to-end cloud procurement user journey.

Examination Format

• 40 questions
• Multiple choice
• 28 out of 40 marks required to pass (70%)
• 90 minutes
• Closed book.