ZETLAN TECHNOLOGIES
Course Categories 172+
Cloud & Infrastructure 7
Networking 8
Virtualisation 5
IT Security 10
CyberSecurity & Mgmt 14
Software Development 16
Web Dev & Database 27
Data Science & AI 14
Mobile, Testing & Games 22
Design & Creative 49
Navigation
Home Business About Us Contact Us All Courses FAQ & Help
Contact Us
+91 8680961847 +91 8680961847 (WhatsApp) info@zetlantechnologies.com
Browse by Domain
Cloud & Infrastructure 7
Networking 8
Virtualisation 5
IT Security 10
CyberSecurity & Mgmt 14
Software Development 16
Web Dev & Database 27
Data Science & AI 14
Mobile, Testing & Games 22
Design & Creative 49
2000+ Courses · 15+ Technology Domains
Microsoft Cisco AWS EC-Council View All Courses
MS-102
Microsoft 365 — Administrator Expert

Microsoft 365

Administrator MS-102

Master Microsoft 365 Administrator Expert — tenant setup and subscriptions, user and group management, MFA and identity synchronisation with Entra ID, PowerShell administration, device enrollment with Intune and Autopilot, application deployment, Teams infrastructure, SharePoint Online, messaging and mail flow, secure access with conditional access and identity protection, Power Platform integration, and complete Exchange Online administration including mail flow, hybrid deployments, compliance, and mailbox migrations.

M365 Tenant Entra ID MFA Exchange Online Intune Teams SharePoint Conditional Access
Enroll Now Brochure
Microsoft 365 Admin Center — Tenant Dashboard
⚙ Microsoft 365 Admin Center — Zetlan Technologies MS-102 Expert Home Users Groups Devices Apps Exchange Teams Security 🏠 Home👤 Users👥 Groups💻 Devices📱 Apps🔒 Security⚖ Compliance💡 Health📊 Reports Tenant Overview — zetlan.com Licensed Users1,248ActiveDevices Enrolled892CompliantSecurity Score82%▲4ptsService HealthAll OK99.9% SLA Active Workloads Exchange OnlineHealthyTeamsHealthySharePointHealthyIntune4 alertsEntra IDHealthyDefender2 alerts Connect-MgGraph -Scopes "User.ReadWrite.All" Get-MgUser -Filter "Department eq 'IT'" | Select... ✓ Connected to tenant: zetlan.onmicrosoft.com Set-MgUser -UserId $user.Id -Department "Cloud IT" CERT INFO ExamMS-102LevelExpertRoleM365 AdminModules33+Duration82+ hrsExchangeIncludedPowerShellIncludedHybridCovered
33+
Modules
Full M365 + Exchange
82+ hrs
Duration
Expert-led content
Expert
Cert Prep
Exam-aligned
24/7
Support
Expert guidance
What You Master

The Complete M365 Administrator Expert Skill Set

From tenant setup and identity management to Exchange Online, Teams, SharePoint, device enrollment, secure access, and hybrid deployments — every MS-102 Expert domain covered.

☁️
Complete Microsoft 365 Administrator Expert Pipeline

Deploy and manage Microsoft 365 at enterprise scale — configure tenant subscriptions with custom domains, manage users, licences, and groups with PowerShell, implement MFA and identity synchronisation with Entra ID Connect, enroll and secure devices with Intune and Autopilot, deploy Microsoft 365 Apps and Teams infrastructure, configure SharePoint Online and OneDrive, manage Exchange Online mail flow with transport rules, connectors, anti-spam and anti-phishing, configure hybrid Exchange deployments, manage mailbox migrations, implement conditional access and identity protection, and integrate Power Platform — the complete MS-102 Expert administrator lifecycle.

M365 TenantEntra IDMFA/SSPRExchange OnlineIntune/AutopilotTeams AdminSharePointConditional Access
🔐
Identity & Access Management

Configure Entra ID users, groups, and roles. Implement MFA, SSPR, conditional access, identity protection, and Azure AD Connect for hybrid identity synchronisation with password sync and filtering.

📧
Exchange Online Administration

Manage Exchange Online mailboxes, mail flow, transport rules, connectors, anti-spam, anti-phishing, compliance, eDiscovery, DKIM/SPF/DMARC records, public folders, and hybrid deployments.

33+
M365 Admin and Exchange Online modules covering every MS-102 Expert domain with real admin center and PowerShell labs.
💻
Device Enrollment & Security

Plan and implement Intune device enrollment, Windows Autopilot deployment, Windows 10/11 security, Information Protection policies, and endpoint compliance across enterprise devices.

🔧
PowerShell Administration

Administer Microsoft 365 at scale with PowerShell — manage licences, user accounts, groups, application registrations, Exchange Online cmdlets, Teams operations, and Entra ID with Microsoft Graph PowerShell for automation across the full M365 tenant.

Connect-ExchangeOnline
Get-Mailbox -All
Set-MsolUser -License
New-TeamChannel
Get-MgGroup
🔒
Secure Access & Compliance

Configure cloud application security policies, conditional access, Azure AD Identity Protection, entitlement packages, and compliance features including eDiscovery, retention, and message encryption.

🏗️
Hybrid & Migration

Plan and execute email migrations (cutover, staged, IMAP, cross-tenant), configure Azure AD Connect hybrid identity, plan directory synchronisation, and manage Exchange hybrid deployment lifecycle.

Teams & SharePoint
Deploy and Administer Microsoft Teams and SharePoint Online

Plan and deploy Microsoft Teams infrastructure — Teams Admin Center, messaging policies, network planning, telephony, and Teams workload deployment. Manage SharePoint Online and OneDrive for Business — file migration, application sharing, and access management. Plan Microsoft 365 Apps deployment with the Office Deployment Tool, manage application updates and connectivity, integrate with Power Platform including Power Apps, Power Automate, and cloud application security — completing the full Microsoft 365 Administrator Expert skill set across every workload.

Why MS-102

The Premier Microsoft 365 Administrator Expert Certification

Microsoft 365 is deployed by over 1 million organisations globally. MS-102 Expert certified administrators manage the most critical cloud infrastructure in enterprises — identity, email, collaboration, security, and compliance.

Microsoft 365 Powers 1 Million+ Organisations

M365 is the world's most deployed cloud productivity suite. Every enterprise that uses M365 needs certified administrators — MS-102 Expert is the highest-level M365 admin certification and is in high demand globally.

Expert-Level Security and Compliance Skills

MS-102 covers Entra ID, conditional access, identity protection, compliance, and Microsoft Defender — the security skills that protect enterprise data and identities in an era of increasing cyber threats.

Exchange Online is Mission-Critical for Every Enterprise

Email is the most critical business communication platform. MS-102 includes comprehensive Exchange Online administration — mailboxes, mail flow, anti-spam, compliance, and hybrid deployments.

Expert-Level Certification Opens Senior Admin Roles

MS-102 Expert is the top-level Microsoft 365 certification. It opens doors to Senior M365 Administrator, Cloud Engineer, and IT Architect roles at enterprises and Microsoft Partners worldwide.

Every Microsoft Partner Needs MS-102 Certified Admins

Microsoft Cloud Solution Providers and Direct Partners require MS-102 certified administrators to manage client M365 tenants — creating consistent, well-paying roles for certified professionals.

Technologies & Tools You'll Master
Microsoft 365 Admin Center
Microsoft Entra ID
Exchange Online
Microsoft Intune
Windows Autopilot
Microsoft Teams Admin
SharePoint Online
Azure AD Connect
Conditional Access
Microsoft Defender
PowerShell (M365)
Microsoft Graph
Exchange Hybrid
eDiscovery/Compliance
Power Platform
OneDrive Admin
Microsoft 365 Admin Center
Microsoft Entra ID
Exchange Online
Microsoft Intune
Windows Autopilot
Microsoft Teams Admin
SharePoint Online
Azure AD Connect
Conditional Access
Microsoft Defender
PowerShell (M365)
Microsoft Graph
Exchange Hybrid
eDiscovery/Compliance
Power Platform
OneDrive Admin
Curriculum

MS-102 Microsoft 365 Administrator Expert Programme

Two comprehensive sections — Microsoft 365 Administration (19 modules) and Exchange Online Administration (14 modules) — covering every MS-102 Expert domain.

Part 1 — Microsoft 365 Administration (19 Modules)
  • Introduction about Microsoft 365 Certification
  • What is Microsoft 365?
  • Planning a Microsoft 365 Subscription Tenant
  • Create Subscription and Workload Settings
  • Managing Microsoft 365 Account Settings
  • Config Custom Domains with Microsoft 365
  • Configuring User for Custom Domains
  • Managing User License Allocation
  • Creating Multi User for Custom Domain
  • Creating User using Template
  • Delete and Recover the Users
  • Understanding Microsoft 365 Groups
  • Creating and Managing Microsoft 365 Groups
  • Managing Distribution and Security Groups
  • Creating and Managing Shared Mail Box
  • Understanding Microsoft 365 Authentication
  • Authentication Methods in Microsoft 365
  • Monitoring Authentication
  • Understanding Multi-Factor Authentication (MFA)
  • Configuring Multi-Factor Authentication (MFA)
  • Administering Multi-Factor Authentication (MFA)
  • Administering Microsoft 365 with PowerShell
  • Managing Licenses and User Accounts with PowerShell
  • Groups and Membership with PowerShell
  • Application Registration with PowerShell
  • Service Health
  • Managing Service Health Alerts
  • Creating Service Requests
  • Reviewing Usage Metrics
  • Scheduling Security and Compliance Reports
  • Identifying Data and Methods for Migration
  • Migration Email to Microsoft 365
  • Planning for Directory Synchronization
  • Importing PST Files
  • Understanding Identity Synchronization
  • Planning Identity Synchronization
  • Installing Azure AD Connect
  • Configuring Password Sync and Filtering
  • Understanding the Sync Service Manager
  • Managing the Synchronization Scheduler
  • Managing Azure AD Connect Health
  • Implementing Multi-Forest Scenarios
  • Managing and Importing Users
  • Managing Password and SSPR
  • Creating and Managing Groups
  • Creating Access Reviews
  • Managing Administrator Roles
  • Delegating Administrator Rights
  • Configuring RBAC with Azure AD
  • Planning Security and Compliance Roles
  • Planning Intune Device Enrollment
  • Auto-Device Enrollment
  • Joining Devices to Azure AD
  • Windows 10 Deployment
  • Securing Windows 10
  • Windows Information Protection
  • Verifying Policy Functionality
  • Registering Application with Azure AD
  • Adding an Application with Single Sign-On
  • Understanding Azure AD Application Proxy
  • Creating B2B Accounts
  • Managing Collaboration Settings
  • Deploying Office Software
  • Using the Office Deployment Tool
  • Introduction to Teams Deployment
  • The Teams Admin Center
  • Creating Teams Messaging Policies
  • Network Planning
  • Deploying Microsoft Teams Workloads
  • Planning for Telephony
  • Microsoft Teams Deployment
  • Introduction to Microsoft 365 Apps
  • Managing Application
  • Office Deployment
  • Managing Application with Endpoint Manager
  • Planning Updates and Connectivity
  • Office for the Web
  • Plan for Enterprise App Connectivity
  • Google Workspace to Microsoft 365 Migration
  • Managing Domains
  • Using Connectors for Mail Routing
  • Messaging Alert Policies
  • Creating Remote Domains
  • Using Connectivity Tools
  • Using Azure AD Connect to Synchronize System
  • Planning and Creating a Tenant
  • Configuring Organizational Settings
  • Adding Domains
  • Complete Organizational Profile
  • Plan and Create Subscriptions
  • Microsoft Partner vs Microsoft FastTrack
  • Configuring Cloud Application Security Policies
  • Configuring Activity Policies
  • Application Based Conditional Access Policies
  • Azure AD Identity Protection
  • Deploying Azure AD Entitlement Packages
  • Manage Azure AD Entitlement Packages
  • Migrating Files to Microsoft 365
  • Application Sharing
  • Configuring Access Management
  • Introduction to Plan Architecture
  • Microsoft 365 and On-Premises Environment Integration Planning
  • Identifying Deployment Workloads
  • Identity and Authentication
  • Configuring SSPR in Azure AD
  • Modernizing Enterprise Application
  • Power Platform Overview
  • Building Power Apps
  • Creating PowerApps Environment
  • Data Loss Prevention Policies
  • Center of Excellence Starter Kit
  • Creating Portals
  • Securing Cloud Application
Part 2 — Exchange Online Administration (14 Modules)
  • Overview of Microsoft 365 and Exchange Online
  • Requirements for a Microsoft 365 Tenant
  • Creating a Microsoft 365 Tenant
  • Adding Custom Domains and Managing DNS Settings
  • Exchange Online User Mailbox and Assign License
  • Reset user Password and Add an Alias Email Address
  • Managing Passwords and Authentication
  • Configuring Administrator roles and Assign custom roles
  • Create and Manage Mail Flow Settings in Exchange Online
  • Email Forwarding
  • Message Delivery Restrictions
  • Message Size Limits
  • Managing Microsoft 365 Groups in Exchange Online
  • Managing Distribution Group and Convert to a Microsoft 365 Group
  • Create Dynamic Distribution Group in Exchange Online
  • Restore a Deleted Microsoft 365 Group Exchange Online
  • Managing Mail-Enabled Security Group in Exchange Online
  • Managing Exchange Online using PowerShell
  • Managing Users and Groups with PowerShell
  • Manage Mail Contacts and Mail User in Exchange Online
  • Create and Manage Resource Mailbox in Exchange Online
  • Manage Shared Mailbox and Convert User Mailbox to Shared Mailbox
  • Configure A Moderated Recipient in Exchange Online
  • Manage Full Access Permission on Other Mailboxes in Exchange Online
  • Manage Send as and Send on Behalf Permission on Mailbox
  • Multi-factor Authentication and Recovery Email for Office 365 Users
  • Setup a Litigation Hold and Archiving for a Mailbox in Exchange Online
  • Create and Publish Retention Labels in Microsoft 365
  • Disable POP & IMAP and Password Expiration Policy
  • Manage a Shared Calendar in Exchange Online
  • Configure Email Disclaimer and Block User Access
  • Restore a Deleted Microsoft 365 User and Converting the Mailbox
  • Give Access to One-Drive to Another User in Microsoft 365
  • Inactive Mailbox and Content Search Compliance Center Permission
  • Disable Automatic Forwarding in Exchange Online
  • Configure eDiscovery in Microsoft 365
  • Message Trace in Exchange Online and Security Compliance Centre
  • Config encrypted emails using Office 365 Message Encryption (OME)
  • Mail Flow Rules and Create Transport Rules in Exchange Online
  • Autodiscover in Exchange On-Premise, Office 365, Hybrid
  • Mail Flow Connectors — Inbound and Outbound in Exchange Online
  • Create and Manage Public Folder in Exchange Online
  • Manage Public Folder Permissions in Exchange Online
  • Recover Public Folder Mailbox in Exchange Online
  • Implementing SPF record in Exchange Online
  • Implementing DKIM record in Exchange Online
  • Setup DMARC for custom domain in Exchange Online
  • Setup MX record in Exchange Online
  • Config Inbound & Outbound Anti-Spam Policies in Microsoft 365
  • Connection Filter Policy in Exchange Online Protection (EOP)
  • Anti-Malware Protection in Microsoft Defender in Microsoft 365
  • Anti-Phishing Policies in Microsoft Defender in Microsoft 365
  • Plan mailbox migrations
  • Migrate emails to Exchange Online using IMAP Migration
  • Run cutover and staged migrations
  • Run advanced mailbox migrations
  • Cross Tenant Mailbox Migration — tenant to tenant
  • Explore Exchange hybrid deployment requirements
  • Plan and configure a hybrid deployment using the Hybrid Configuration Wizard
  • Provide a gateway for Internet email using Edge Transport servers
  • Implement advanced hybrid functionality
Course Snapshot
33+ Modules
M365 Admin + Exchange Online
82+ Hours
Total learning time
Expert Level
MS-102 cert prep
Tech Support
Call / WhatsApp
Mon–Fri
9 AM – 6 PM
Enroll Now Download Brochure
Have Questions?

Chat with our M365 Administrator trainers instantly.

WhatsApp Us
Pricing & Packages

Get a Custom Quotation

Flexible pricing for video, live, and blended training modes — we reply within 24 hours.

Career Outcomes

MS-102 Careers in Microsoft 365 Administration

M365 Administrator Expert professionals work at Microsoft Partners, enterprises, global SIs, and managed IT service providers managing Microsoft 365 environments at scale worldwide.

Microsoft Partner
M365 Practice
Avanade
Cloud Services
Wipro
M365 Admin
Infosys
Cloud Admin
Microsoft 365 Administrator
Deploy and manage M365 tenants — users, licences, identity, devices, Exchange Online, Teams, and SharePoint for enterprise organisations at scale.
₹8–22 LPA
Exchange Online Engineer
Administer Exchange Online — mail flow, transport rules, anti-spam, compliance, DKIM/SPF/DMARC, hybrid deployments, and mailbox migrations.
₹8–20 LPA
M365 Security Engineer
Implement Entra ID identity protection, conditional access, Microsoft Defender, compliance policies, and secure access across the M365 tenant.
₹10–25 LPA
Cloud Identity Engineer
Design and implement hybrid identity with Entra ID Connect — password sync, federated identity, SSPR, MFA, and access reviews for enterprise environments.
₹10–22 LPA
M365 Solutions Architect
Design enterprise Microsoft 365 deployments — tenant architecture, workload integration, identity strategy, security, and compliance for complex organisations.
₹15–35 LPA
33+
Modules
82+
Hours of Training
₹8–35L
Salary Range
MS-102
Expert Cert
New Batch Starting Soon — Limited Seats

Ready to Become a Microsoft 365 Administrator Expert?

Join Microsoft 365 administrators who manage cloud tenants, Exchange Online environments, identity systems, and enterprise security for organisations globally — earning the highest-level M365 admin certification.

Enroll Now Call Us WhatsApp
Zetlan Technologies
Online — Replies in minutes
👋 Hi! Welcome to Zetlan Technologies.

Interested in MS-102 Microsoft 365 Administrator Expert? Ask us anything!
Just now
Course Details Batch Schedule Free Demo Fee Structure
Open WhatsApp Chat
Your info is safe with us
💬 Chat with us!