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MS-700
Microsoft Teams — Administrator MS-700

Microsoft Teams

Administrator MS-700

Master Microsoft Teams Administration — plan and configure network settings, manage security and compliance with DLP, retention, and sensitivity labels, implement governance and lifecycle management, configure external collaboration with B2B and shared channels, manage Teams clients and devices including Teams Rooms, create and manage teams and channels with messaging policies, manage apps with permission policies, configure meetings and live events, manage Teams Phone with PSTN options and call queues, monitor and report on Teams, and troubleshoot audio, video, and client issues.

Teams Admin Center Teams Phone Meetings Live Events Shared Channels Teams Rooms Governance DLP/Compliance
Enroll Now Brochure
Teams Admin Center — Enterprise Administration
🟣 Microsoft Teams Admin Center — zetlan.com MS-700 Dashboard Teams Users Devices Meetings Messaging Voice Analytics 🏠 Dashboard👥 Teams & Channels👤 Users📱 Devices📅 Meetings💬 Messaging📞 Voice📊 Analytics🔒 Security Teams Activity Dashboard Active Teams284▲12%Active Users1,142▲8%Meetings/Week428▲24%Call Quality96.8%Excellent Recent Teams Activity IT DepartmentPrivate48 membersActiveSales TeamStandard124 membersActiveProject AlphaPrivate12 membersActiveHR UpdatesOrg-wide1,248 membersActiveBoard ChannelPrivate8 membersActive Teams Phone PSTN: Calling Plan | Direct Routing | Auto-Attendant: Active | Call Queue: 3 active POLICY STATUS Meeting PolicyGlobalMessaging PolicyCustomApp PermissionRestrictedVoice PolicyCalling PlanComplianceDLP ActiveExternal AccessB2B OnGuest AccessControlledTeams Rooms4 devices
23
Modules
Full MS-700 coverage
60+ hrs
Duration
Expert-led content
Expert
Cert Prep
Exam-aligned
24/7
Support
Expert guidance
What You Master

The Complete Microsoft Teams Administrator Skill Set

From Teams governance and security to meetings, live events, Teams Phone with PSTN, external collaboration, Teams Rooms, app management, and monitoring — every MS-700 domain covered.

🟣
Complete Microsoft Teams Administration Pipeline

Administer Microsoft Teams as the enterprise collaboration and communication platform — plan network bandwidth and assess readiness, manage security and compliance with DLP, retention, sensitivity labels, and conditional access, implement governance with lifecycle policies, expiration, and naming conventions, configure B2B external access and shared channels, manage Teams clients and Teams Rooms devices, create and manage teams and channels with custom templates, configure app permission and setup policies, manage meetings with conference bridges and live events, administer Teams Phone with PSTN options, direct routing, call queues, and auto-attendants, monitor call quality and usage reports, and troubleshoot Teams client issues — the complete MS-700 administrator skill set.

Teams Admin CenterTeams Phone/PSTNMeetings & Live EventsSecurity & DLPExternal CollaborationTeams RoomsGovernancePowerShell
🔒
Security & Compliance

Manage Teams security — configure DLP policies, retention policies, sensitivity labels, enhanced encryption, threat policies in Microsoft Defender, conditional access, information barriers, and compliance alert policies.

📞
Teams Phone & Calling

Configure Teams Phone — evaluate PSTN options (Calling Plan, Direct Routing, Operator Connect), manage phone numbers, configure auto-attendants, call queues, voicemail policies, and calling policies for enterprise telephony.

23
Teams administrator modules covering governance, security, meetings, phone, devices, apps, monitoring, and troubleshooting.
📅
Meetings & Live Events

Configure Teams meetings — meeting policies, conference bridges, audio conferencing, meeting templates. Plan and configure live events and webinars with Teams Premium features for large-scale virtual events.

🌐
External Collaboration & Governance

Configure B2B external access, guest access, and shared channels for cross-tenant collaboration. Implement Teams lifecycle governance — expiration policies, naming conventions, archiving, and Microsoft Entra Access Reviews. Manage Teams policy packages, update policies, and perform PowerShell operations for bulk Teams administration across large organisations.

Set-TeamArchivedState
New-CsTeamsMeeting
Policy -Global
Get-CsPhoneNumber
New-CsAutoAttendant
📱
Teams Clients & Devices

Manage Teams devices — configure Teams Rooms accounts and systems, manage configuration profiles, device settings and firmware, Teams device tags, and provision remote sign-in for new devices including phones and panels.

📊
Monitoring & Troubleshooting

Monitor Teams with Call Quality Dashboard (CQD), report on meeting and call quality, track usage metrics for teams, apps, and users. Troubleshoot audio/video issues, sign-in problems, and client installation issues.

Network & App Management
Plan Network Readiness and Manage Teams App Ecosystem

Plan and configure network settings for Teams — calculate bandwidth for voice, video, meetings, and live events using Network Planner, specify optimal network architecture, assess readiness with the Teams Network Assessment Tool and Microsoft 365 Network Connectivity Test Tool. Manage the Teams app ecosystem — configure org-wide app settings, create permission and setup policies, manage app consent, recommend extensibility options (connectors, tabs, messaging extensions), manage Teams app store purchasing, and customise the branded app experience. These network and app management skills are critical for deploying Teams at enterprise scale without quality or compliance issues.

Why MS-700

The Premier Microsoft Teams Administrator Certification

Microsoft Teams has over 320 million monthly active users. Every enterprise running Teams needs certified administrators — MS-700 is the definitive certification for Teams administrators globally.

Teams Has 320 Million Monthly Active Users

Microsoft Teams is the fastest-growing enterprise communication platform in history. Every enterprise that runs Teams needs certified administrators — MS-700 is the essential certification for this massive market.

Teams Phone Is Replacing Traditional PBX Systems

Enterprises are rapidly migrating from legacy PBX phone systems to Teams Phone. MS-700 administrators who understand PSTN options, direct routing, and call queues are in extremely high demand as this migration accelerates.

Teams Governance and Compliance Are Board-Level Concerns

Unmanaged Teams sprawl creates compliance risks. MS-700 trained administrators implement governance policies, DLP, retention, and sensitivity labels that protect organisations from regulatory penalties and data breaches.

Associate-Level Certification with Expert Scope

MS-700 covers a vast scope — governance, telephony, compliance, devices, apps, meetings, monitoring. It's one of the most comprehensive Microsoft certifications and commands premium compensation in the market.

Every Microsoft 365 Organisation Uses Teams

From small businesses to global enterprises, Teams is the default collaboration platform in Microsoft 365. This creates ubiquitous, global demand for MS-700 certified administrators across every industry.

Technologies & Tools You'll Master
Teams Admin Center
Teams Phone (PSTN)
Direct Routing
Calling Plan
Auto-Attendants
Call Queues
Teams Rooms
Conference Bridges
Live Events
DLP for Teams
Sensitivity Labels
Information Barriers
Network Planner
PowerShell (Teams)
Call Quality Dashboard
B2B Shared Channels
Teams Admin Center
Teams Phone (PSTN)
Direct Routing
Calling Plan
Auto-Attendants
Call Queues
Teams Rooms
Conference Bridges
Live Events
DLP for Teams
Sensitivity Labels
Information Barriers
Network Planner
PowerShell (Teams)
Call Quality Dashboard
B2B Shared Channels
Curriculum

MS-700 Microsoft Teams Administrator Programme

From network planning and security to Teams governance, external collaboration, meetings, Teams Phone, monitoring, and troubleshooting — the complete MS-700 Teams administrator curriculum.

  • Calculate network bandwidth capacity for Teams voice, video, meetings, and live events
  • Analyze network impact by using Network Planner
  • Specify network ports and protocols used by Teams
  • Specify optimal network architecture for Teams
  • Assess network readiness and connectivity by using the Microsoft Teams Network Assessment Tool and Microsoft 365 Network Connectivity Test Tool
  • Identify licensing requirements for security and compliance features
  • Specify security and compliance alert policies for Teams
  • Choose appropriate Teams administrator roles
  • Plan and configure Enhanced encryption policies
  • Plan and configure threat policies in Microsoft 365 Defender
  • Plan and configure retention policies
  • Plan and configure sensitivity labels and policies
  • Plan and configure data loss prevention (DLP) policies
  • Plan Conditional Access for Teams
  • Plan and configure information barrier (IB) policies
  • Identify appropriate use cases for communication compliance and insider risk management
  • Identify licensing requirements for advanced lifecycle management of teams
  • Identify where Teams stores content
  • Plan and manage update policies, including Public Preview, Office Insider, and Targeted release
  • Create and manage policy packages in Teams
  • Plan and configure policy assignment for users and groups
  • Configure settings for Microsoft 365 group creation
  • Configure an expiration policy for Microsoft 365 groups
  • Configure a naming policy for Microsoft 365 groups, including blocked words
  • Archive, delete, or unarchive one or more teams
  • Restore or troubleshoot the deletion of a Microsoft 365 group
  • Identify when to use Microsoft Entra Access reviews for Teams and Groups
  • Perform operations for Teams by using PowerShell
  • Identify licensing requirements for external collaboration
  • Configure SharePoint Online and OneDrive external sharing settings
  • Configure External access in the Microsoft Teams admin center
  • Configure External collaboration settings in Microsoft Entra ID for guest access
  • Configure guest access and sharing in the Microsoft Teams admin center
  • Control guest access to a specific team, including sensitivity labels
  • Remove guests from Teams, including from a team or a tenant
  • Configure shared channels for external access
  • Configure and manage cross-tenant access for B2B direct connect
  • Identify licensing requirements for Teams Phone and resource accounts
  • Identify licensing requirements for Teams devices
  • Manage configuration profiles for Teams devices
  • Configure Teams Rooms accounts and systems
  • Manage device settings and firmware
  • Manage Teams device tags
  • Provision and configure remote sign-in for new devices
  • Plan for a Microsoft Teams rollout by using Advisor for Teams
  • Create a team by using the Microsoft Teams admin center, Teams client, or Teams PowerShell
  • Create a team from an existing Microsoft 365 group, SharePoint site, or team
  • Create a team from a template
  • Create and manage Teams templates and template policies
  • Manage the membership of a team
  • Assign and modify user roles in a team
  • Manage a team in the Microsoft Teams admin center
  • Manage Teams environment settings in the Microsoft Teams admin center
  • Configure privacy and sensitivity settings for Teams
  • Recommend channel types, including standard, private, and shared
  • Add, edit, and remove channels
  • Manage Teams channel settings
  • Create and manage teams policies for channels
  • Manage private and shared channel membership
  • Create and manage messaging policies
  • Manage Org-wide app settings in the Microsoft Teams admin center
  • Create and manage app permission policies
  • Create and manage app setup policies
  • Manage permissions and consent for apps, including blocking apps
  • Recommend appropriate extensibility options
  • Manage purchasing of apps in the Teams app store
  • Customize the appearance of the Teams app store
  • Customize the branded experience of an app
  • Upload an app to Teams
  • Recommend meeting types, including live events, webinars, and virtual appointments
  • Enable enhanced meeting features for a user by assigning Microsoft Teams Premium licenses
  • Configure meeting settings
  • Create and manage meeting templates and template policies
  • Create and manage meeting policies
  • Create and manage conference bridges
  • Create and manage audio conferencing policies
  • Plan and configure live events settings and policies
  • Evaluate Public Switched Telephone Network (PSTN) options, including Calling Plan, Direct Routing, Operator Connect, and Teams Phone Mobile
  • Add, change, or remove an emergency address for an organization
  • Provision and manage phone numbers for users, services, and conferencing bridges
  • Assign, change, or remove a phone number for a user or a resource account
  • Create and manage resource accounts in the Microsoft Teams admin center
  • Manage voice settings and policies for users
  • Create and manage voicemail policies
  • Configure auto-attendants and call queues
  • Create and manage calling policies
  • Monitor and report on voice and meeting quality
  • Report on Teams usage, including team activity, app usage, active users, per-meeting metrics, and storage usage
  • Monitor and report on the creation and deletion of teams
  • Monitor and report on guest access
  • Monitor the Microsoft 365 network connectivity test tool
  • Manage feedback policies
  • Collect client-side logs
  • Clear the Teams client cache
  • Troubleshoot issues by using self-help diagnostics for Teams
  • Troubleshoot Team client installation and update issues
  • Troubleshoot sign-in issues to Teams
Course Snapshot
12 Core Modules
Full MS-700 Teams domains
60+ Hours
Total learning time
Expert Cert
Exam-aligned content
Tech Support
Call / WhatsApp
Mon–Fri
9 AM – 6 PM
Enroll Now Download Brochure
Have Questions?

Chat with our Microsoft Teams trainers instantly.

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Pricing & Packages

Get a Custom Quotation

Flexible pricing for video, live, and blended training modes — we reply within 24 hours.

Career Outcomes

MS-700 Careers in Microsoft Teams Administration

Teams administrators work at Microsoft Partners, enterprises, unified communications firms, and managed IT service providers managing Teams deployments for organisations globally.

Microsoft Partner
Teams Practice
Unify Square
Teams Analytics
Avanade
UC Services
Logicalis
Teams Admin
Microsoft Teams Administrator
Deploy and manage Microsoft Teams for enterprise organisations — governance policies, meetings, apps, channels, and Teams Phone for the full Teams environment.
₹8–20 LPA
Teams Phone Engineer
Configure and manage Teams Phone — PSTN calling plans, direct routing, SBC configuration, auto-attendants, call queues, and voice policy management.
₹10–24 LPA
Teams Security & Compliance Engineer
Implement Teams security and compliance — DLP, retention policies, sensitivity labels, information barriers, and communication compliance for regulated industries.
₹10–22 LPA
Unified Communications Engineer
Design and implement enterprise UC solutions using Microsoft Teams — integrating Teams Phone, Teams Rooms, and surface hub deployments for modern workplaces.
₹12–26 LPA
Teams Solutions Architect
Design enterprise Teams deployments — governance frameworks, telephony architecture, external collaboration strategy, and compliance frameworks for complex organisations.
₹15–35 LPA
12+
Core Modules
60+
Hours of Training
₹8–35L
Salary Range
MS-700
Expert Cert
New Batch Starting Soon — Limited Seats

Ready to Master Microsoft Teams Administration?

Join Teams administrators who manage collaboration platforms, configure Teams Phone telephony systems, implement security and compliance, and deliver enterprise communication solutions for organisations worldwide.

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