🏢 Utilities Specialist · 1Z0-996-22

Oracle Utilities Customer
Cloud Service 2022 (1Z0-996-22)

Become a certified Oracle Utilities Customer Cloud Service 2022 Implementation Professional — master billing, rates, payments, overdue debt, devices & measuring components, VEE and usage subscriptions.

Billing & Financials Rates & Payments Overdue Debt Devices & Measuring Components VEE Processing Usage Subscriptions

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Basic Settings & BillingCustomer information & financial transactions

Rates & PaymentsProration, bill factors & adjustments

Devices & Measuring ComponentsService points, install events & VEE

Usage SubscriptionsUsage calculation & service orders

Exam Questions

Minutes Duration

68%

Passing Score

Online

Proctored Exam

Why It's Trending

Utility Companies Worldwide Run on Oracle Utilities Cloud

As utility providers shift to Oracle Utilities Customer Cloud Service for billing, metering and customer management, certified implementation professionals are in high demand.

Trending

Industry-Leading Utilities Platform

Oracle Utilities Customer Cloud Service powers billing and customer care for electric, gas and water utilities globally.

9K+

Utilities Implementation Roles

Implementation consultants skilled in Oracle Utilities CCS are sought after by utilities and system integrators.

Trending

OCP

Recognized Implementation Professional

1Z0-996-22 grants the Oracle Utilities Customer Cloud Service 2022 Certified Implementation Professional credential.

+22%

Higher Pay for Certified Consultants

Certified Oracle Utilities consultants command premium billing rates on implementation projects.

Certification Path

Your Path into Oracle Utilities Implementation

Start Here

Utilities Domain Basics

CIS & Billing Fundamentals

You Are Here

Oracle Utilities Customer Cloud Service 2022

1Z0-996-22 Certification

Next Step

Advanced CC&B Configuration

Rates, VEE & Service Orders

Advanced

Work & Asset Management

Integration with WAM & MDM

Specialize

Oracle Utilities Cloud Suite

Meter Solution & Operational Device Management

Exam 1Z0-996-22 validates hands-on implementation expertise for Oracle Utilities Customer Cloud Service — a strong credential for utilities consultants and implementation professionals.

Exam Overview

Exam 1Z0-996-22: Oracle Utilities Customer Cloud Service 2022 Implementation Professional

Language

English

Duration

90 Minutes

Total Questions

Passing Score

68%

Format

Multiple Choice, Proctored Online

Delivery

Proctored Online

An Oracle Utilities Customer Cloud Service 2022 Certified Implementation Professional has demonstrated the knowledge required to implement and configure the service, including managing customer information and financial transactions; billing; managing rates and payments; and monitoring overdue debt, devices & measuring components, measurements, VEE, usage, fieldwork, service order management, and operational device management.

Course Content

Complete Oracle Utilities CCS Curriculum

Click any module to expand and explore the topics covered in detail.

Basic Settings

4 Topics

Maintain and Manage Customer Information

Manage Financial Transactions

Maintain Bill Segments

Complete Bills

Rates

3 Topics

Manage and Apply Rates

Apply Proration

Apply Bill Factors

Payments

3 Topics

Manage Payments

Manage Overpayment and Payment Distribution

Configure and Manage Adjustments

Monitor Overdue Debt

2 Topics

Configure and Manage Credit & Collections and Overdue Processes

Manage Payment Arrangements and Pay Plans

Devices & Measuring Components

6 Topics

Explain the concept of a measuring component and the structures that represent them

Explain the relationship between devices and measuring components

Explain the different types of measuring components

Configure a device type

Configure a new measuring component type

Configure a new device config type and associate a measuring component to a device

Service Points & Install Events

7 Topics

Explain the concept of an install event and the relationship between devices and service points

Explain the differences between initial measurements, final measurements, and usage

Explain the high level process of loading measurements through to calculating usage

Explain the derived values and how they are associated with the final measurements

Configure a new derive value algorithm

Explain three types of IMDs and the differences between them

Explain the IMD exception statuses and the Automatic Retry functionality

VEE

5 Topics

Explain the difference between critical validations and validation rules, including when critical validations are executed and when validation rules are executed

Explain the VEE process, including the data preparation steps that are executed immediately prior to entering VEE processing, what data is passed into the VEE engine and what happens during VEE execution for a given IMD

Configure new VEE groups that contain base packet VEE rules and apply a VEE group to a device or device type

Configure eligibility criteria and criteria field value retrieval algorithms to determine if a rule should be applied

Explain the categories of IMD exceptions (generated by VEE rules)

Usage Subscriptions

10 Topics

Explain the concept of usage subscriptions

Explain the possible relationships between measuring components, service points and usage subscriptions

Design and set up the admin data required to effectively configure a usage subscription

Explain the usage calculation process

Explain the relationships between usage transactions and usage subscriptions

Use the Get Scalar Details usage rule to retrieve scalar measurements for scalar internal measuring components

Explain the concept of a Service Order ("orchestrator") Activity

Explain the concept of Service Order Children Activities

Explain the role of assets and components

Explain the specifications and their relationship to assets

FAQs

Frequently Asked Questions

Who should take the 1Z0-996-22 exam?

Functional and technical consultants implementing or configuring Oracle Utilities Customer Cloud Service for utility customer billing and care.

Do I need prerequisites for this exam?

There is no mandatory prerequisite, but hands-on experience configuring CC&B / Customer Cloud Service is strongly recommended.

Is the 1Z0-996-22 exam proctored?

Yes. The exam is delivered as a proctored online exam, monitored to validate candidate identity and exam integrity.

What topics carry the most weight in this exam?

Devices & Measuring Components, Service Points & Install Events, VEE, and Usage Subscriptions form a large portion of the exam, along with Basic Settings, Rates and Payments.

What can I pursue after 1Z0-996-22?

This certification is a strong foundation for the Oracle Utilities Work and Asset Cloud Service (1Z0-1090-22) and Meter Solution Cloud Service (1Z0-1091-22) certifications.

How is the exam scored?

The exam consists of 60 multiple choice questions to be completed in 90 minutes, with a passing score of 68%.

Oracle Utilities CustomerCloud Service 2022 (1Z0-996-22)