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Home /Pure Storage /FAIS FlashArray Implementation Specialist
Implementation Specialist  ·  Pure Storage Certified

FAIS
Pure Storage Certified
FlashArray Implementation Specialist

Advance your career with professional skills in FlashArray pre-installation, installation, upgrades, and post-installation procedures. Qualified to implement Pure Storage FlashArray in small, medium, and enterprise environments — keeping infrastructure reliable and resilient.

FAIS FlashArray Implementation Specialist Pre-Installation Rack and Stack Hardware Upgrade Software Upgrade Implementation Workbook Post-Installation Phone Home Remote Assist Root Access
FAIS — FlashArray Implementation Specialist
Pure Storage Certified
Exam CodeFAIS
CredentialFlashArray Impl. Specialist
VendorPure Storage
LevelSpecialist
Experience12–24 Months+
Time Limit120 Minutes
StatusActive
4
Domains
60+
Questions
2 hr
Duration
Spec
Level
Certification Overview

What This Certification Validates

The FAIS certification validates professional-level skills in implementing Pure Storage FlashArray — including hardware installation, racking and cabling, software configuration, upgrades, and post-installation verification. It qualifies you to implement FlashArray in small, medium, and enterprise environments with the reliability and resilience that missions-critical workloads demand.

Targeted roles include Pure Storage internal Support Specialists, Partner Support Specialists with root-level access, and Enterprise or Dark Site customers who manage their own FlashArray implementations. The exam covers 4 domains: Upgrades (33%), Pre-installation (30%), Post-Installation (19%), and Installation (18%) — 60 scored plus 10–15 unscored questions in 120 minutes.

Exam Domains

Domain Weightings

1. Upgrades 33%
2. Pre-Installation 30%
3. Post-Installation 19%
4. Installation 18%
Skills & Knowledge

What You Will Learn

Analyse and validate site readiness before a FlashArray site visit — power, cooling, rack space, network connectivity, and environmental pre-requisites to ensure a smooth installation

Apply procedural concepts to verify and validate the Implementation Workbook data — customer environment details, IP addressing, host configuration, and array naming conventions

Perform physical racking of FlashArray chassis — correctly mounting controllers, shelves, and expansion modules in standard 19-inch racks with appropriate cable management

Cable FlashArray arrays — FC, Ethernet, and management port cabling according to Pure Storage best practices for high availability, redundancy, and performance

Perform FlashArray hardware and software upgrades — including non-disruptive controller upgrades (NDU), Purity software upgrades, and capacity consolidation workplans with data evacuation

Verify successful installation and upgrade using Phone Home, Remote Assist, and Escalation Center — perform GUI walkthrough, troubleshoot network issues, and validate array health post-installation

Who Should Attend

Target Audience

Pure Storage Partner Support Specialists and field engineers who perform FlashArray installations, upgrades, and expansions at customer sites and need a Pure Storage certified credential to validate their implementation skills

Enterprise and Dark Site customers who have root-level access to their Pure Storage FlashArray and manage hardware installations and Purity upgrades internally without Pure Storage professional services

Pure Storage internal Support Specialists and services engineers who need the FAIS certification to validate their implementation and upgrade procedures for FlashArray platforms

FASP (FlashArray Storage Professional) holders who want to expand their FlashArray credentials into the implementation and upgrade domain and build a more complete FlashArray expertise portfolio

Exam at a Glance
Exam CodeFAIS
CredentialFlashArray Impl. Specialist
VendorPure Storage
Questions60 Scored + 10–15 Unscored
Time Limit120 Minutes
LevelSpecialist
Experience12–24 Months+
Domains4 Exam Domains

Zetlan Technologies covers all 4 FAIS domains — Upgrades, Pre-Installation, Post-Installation, and Installation — with expert-led hands-on instruction.

Course Curriculum

FAIS — 4 Exam Domains

Click any domain to explore the full topic coverage for the FlashArray Implementation Specialist exam.

1
Pre-Installation / Upgrade
30% Weight
Site Readiness Assessment
Analyse and apply site readiness prior to site visit — verify power requirements, cooling capacity, rack space, physical dimensions, and environmental conditions for FlashArray installation
Verify configuration and environment pre-requisites for installation — network topology, IP addressing plan, switch port configuration, and FC zoning pre-requirements
Implementation Workbook Validation
Apply procedural concepts to validate the Implementation Workbook data — verify array hostname, management IP, DNS, NTP, replication network, and host configuration data before beginning installation
2
Installation
18% Weight
Hardware Installation
Perform hardware install — unboxing, installing rack rails, mounting FlashArray chassis, attaching expansion shelf units, and securing with appropriate hardware
Perform physical racking of array — positioning controllers and shelf units in the rack, cable management, and weight distribution for data centre safety
Perform cabling of array — connect management ports, data ports (FC/Ethernet), replication ports, and expansion shelf SAS interconnects according to Pure Storage cabling guides
Software Configuration
Configure software for install — initial array setup using the Pure Storage setup wizard, applying Implementation Workbook settings, setting up management access and Pure1 connectivity
3
Upgrade
33% Weight
Hardware Upgrades
Perform hardware upgrades — non-disruptive controller upgrades (NDU), adding expansion shelves, replacing DirectFlash modules, and upgrading network interface cards (NICs/HBAs)
Provide a workplan for capacity consolidation — document number of onsite visits required, identify data evacuation requirements, and plan migration from legacy storage to FlashArray
Software Upgrades
Perform software-related tasks — Purity//FA software upgrade procedures, pre-upgrade health checks, upgrade path validation, and post-upgrade verification steps
4
Post-Installation / Post-Upgrade
19% Weight
Verification and Validation
Apply procedural concepts to verify successful installation/upgrade — validate Phone Home connectivity (array calling home to Pure1), test Remote Assist (encrypted remote access session), and verify Escalation Center reachability
Provide troubleshooting guidelines to resolve network issues — diagnose Phone Home failures, proxy configuration, firewall rules, and management network connectivity problems
Handover and Troubleshooting
Perform a high-level product and GUI walkthrough — demonstrate key FlashArray GUI features, Pure1 connectivity, and basic operational tasks to the customer as part of installation sign-off
Troubleshoot install/upgrade issues — identify and resolve common hardware, cabling, networking, and Purity software problems encountered during FlashArray installation and upgrade procedures
FAQs

Frequently Asked Questions

What is the FAIS — Pure Storage Certified FlashArray Implementation Specialist certification?
FAIS is the Pure Storage specialist certification for FlashArray physical implementation — covering pre-installation site readiness, hardware racking and cabling, software configuration, hardware and software upgrades, and post-installation verification using Phone Home and Remote Assist. It is targeted at engineers and specialists who perform hands-on FlashArray deployments with root-level access.
Who needs the FAIS certification?
FAIS is designed for: (1) Pure Storage Partner Support Specialists who perform FlashArray installations and upgrades at customer sites; (2) Enterprise and Dark Site customers who manage their own FlashArray hardware with root-level access; (3) Pure Storage internal support and services engineers. It requires 12–24 months+ of relevant hands-on experience.
What is the difference between FASP and FAIS?
FASP (FlashArray Storage Professional) validates operational administration skills — managing volumes, hosts, replication, and data services on a running FlashArray. FAIS validates implementation skills — physically installing, cabling, configuring, and upgrading FlashArray hardware and software. They are complementary certifications for different roles in the FlashArray ecosystem.
What does "root-level access" mean in the context of FAIS?
Root-level access refers to privileged access to the FlashArray operating system beyond normal Purity administrator roles — required for certain installation procedures, hardware diagnostics, and upgrade operations. FAIS is specifically designed for roles that legitimately hold this elevated access level: Pure Support, trained partners, and self-managed enterprise customers.
What does Zetlan Technologies provide for FAIS training?
Zetlan Technologies covers all 4 FAIS exam domains — Pre-Installation, Installation, Upgrade, and Post-Installation — with expert-led instruction including practical FlashArray implementation scenarios, Implementation Workbook workflows, and troubleshooting exercises for first-attempt exam success. Contact us for batch schedules and free counselling.
Get Started

Become a Pure Storage Certified FlashArray Implementation Specialist

All 4 FAIS domains — Pre-Installation, Installation, Upgrade, and Post-Installation — with hands-on expert instruction at Zetlan Technologies.