Prove you have the skills to diagnose, restore, repair, and replace critical Cisco networking and system devices at customer sites. Get certified with a Cisco Certified Support Technician (CCST) concentration in Cybersecurity.
As a Cisco Certified Support Technician (CCST), you work closely with the Cisco Technical Assistance Center (TAC) to quickly and efficiently resolve cybersecurity support incidents.
Identify security models and accessories, understand cybersecurity software, and use the Cisco CLI to connect and service products.
Apply CIA triad principles, hardening, and defense-in-depth to protect systems and networks.
Implement AAA, MFA, and encryption to secure data in transit, at rest, and in use.
Configure firewalls, VPNs, ACLs, and secure wireless networks against common threats.
Secure Windows, macOS, and Linux endpoints with patching, permissions, and inventory management.
Interpret logs, use SIEM/SOAR tools, and identify vulnerabilities with industry-standard scanners.
Follow incident response lifecycle stages and apply disaster recovery and business continuity plans.
The curriculum tracks the official CCST Cybersecurity blueprint, covering principles, access management, networking, endpoints, and operations.
Understand core security concepts, attack vectors, and the most common threats facing networks today.
Apply authentication, authorization, and encryption concepts to protect data and systems.
Identify protocol vulnerabilities and configure secure network infrastructure and access technologies.
Secure operating systems, manage assets, and apply software and hardware updates.
Interpret logs, manage vulnerabilities and risk, and respond to security incidents.
Expand each domain to see the security concepts, tools, and procedures you will master throughout the course.
CCST Cybersecurity is the entry point into a wide range of support, operations, and security roles.
Provide onsite support and maintenance for Cisco cybersecurity endpoints and environments.
Monitor security events, triage alerts, and escalate incidents to senior analysts.
Resolve security-related support incidents in collaboration with the Cisco TAC.
Deploy, patch, and harden endpoint devices across an organization.
Follow a hands-on progression that builds your cybersecurity foundation from core principles through network, endpoint, and operations security.
Learn the CIA triad, attack types, and defense-in-depth fundamentals.
Apply AAA, MFA, and encryption to protect data and systems.
Configure firewalls, VPNs, ACLs, and secure wireless networks.
Interpret logs, manage risk, and respond to incidents — then sit the exam.
Exam domains and weightings are based on Cisco's official CCST Cybersecurity page.
Talk with a course advisor about prerequisites, the CCST learning path, and how Cybersecurity fits your career roadmap.