Microsoft Dynamics 365 Field Service Functional Consultant

MB-240: Microsoft Dynamics 365 Field Service Functional Consultant. You’re responsible for implementing solutions that: Schedule resources to meet customer requirements. Optimize resources by matching skills, locations, and availability. Equip frontline workers with the information and tools to deliver great service. Build a service history of customer assets.

You’re responsible for: Configuring the default administration areas of the Field Service application. Configuring resources and scheduling. Configuring service agreements and booking setups. Managing work orders, incident types, and booking setups. Managing customer assets. Deploying and configuring the Field Service mobile app. Tailoring Field Service based on customer requirements.