ITIL Managing Professional - ITIL Strategist: Direct, Plan and Improve

ITIL Managing Professional - ITIL Strategist: Direct, Plan and Improve The ITIL 4 Strategist: Direct, Plan and Improve module is for anyone who needs to align their team’s objectives to the organizational strategy. It also provides guidance on embedding continual improvement into the organizational culture. Direct, Plan and Improve helps with planning work, improving products, and managing change.

The course will help you to:

• Drive and manage effective organizational change
• Encourage a culture of continual improvement
• Facilitate decision-making
• Support change management
• Minimize disruption
• Innovate while remaining compliant.

Examination Format

• 40 questions
• Multiple choice
• 28 out of 40 marks required to pass (70%)
• 90 minutes
• Closed book.